Privacy Policy
Last Updated: May 26th, 2025
GlucoSpike AI (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and website.
1. Information We Collect
We collect the following types of data to operate and improve the GlucoSpike AI experience:
a. Personal Information
- Name (for personalization)
- Age (to confirm eligibility, 18+ only)
- Email address or phone number (used for account creation and login)
b. Meal & Nutrition Data
- Meal photos you upload
- Any notes or descriptions you add
c. Usage & Interaction Data
- Features you use within the app
- Preferences, interactions, and feedback you provide
d. Device & Technical Data
- Device type, OS version, and app version
- IP address and crash logs
- Approximate location (based on IP, if permission is granted, used only to improve notification delivery)
2. How We Use Your Information
Your data helps us:
- Provide meal-based insights and suggestions
- Track patterns to support healthy lifestyle changes
- Improve app performance, fix bugs, and understand user behavior
- Respond to support requests
- Ensure compliance with age restrictions
We do not sell your data or use it for ad targeting.
3. Data Storage & Security
- All data is stored securely in encrypted cloud infrastructure (Firebase).
- Access to your data is limited and protected by authentication protocols.
- You can request data deletion at any time by contacting us at: 📧 support@glucospike.ai
4. Third-Party Services We Use
We partner with trusted platforms to help deliver and improve the app experience:
- Firebase – Authentication, database, analytics, and crash reporting
- OpenAI API – To analyze meal content and generate contextual insights
- OneSignal – For sending push notifications (may use approximate location if permitted)
- Google Analytics – To understand app usage and performance trends
These services follow their own privacy policies and do not receive your personal information beyond what’s needed for functionality.
5. Location and Tracking
We do not collect or use precise GPS location.
If you allow notifications, approximate location (city-level via IP) may be used to optimize message delivery.
We do not use this data for tracking, advertising, or user profiling.
6. Children’s Privacy
GlucoSpike AI is intended for users aged 18 and above.
We do not knowingly collect data from minors. If such data is discovered, we will delete it promptly.
7. Your Rights
Depending on your region, you may have the right to:
- Access or correct your data
- Request deletion of your account and data
- Withdraw consent at any time
To exercise any of these rights, contact us at:
📧 support@glucospike.ai
8. Policy Updates
We may update this Privacy Policy from time to time.
Changes will be posted here with an updated “Last Updated” date.
9. Contact Us
If you have any questions, feel free to contact:
📧 support@glucospike.ai