Privacy Policy

Last Updated: September 25th, 2025

GlucoSpike AI (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and website (the “Services”).

1. Information We Collect

We collect the following types of data to operate and improve the GlucoSpike AI experience:

a. Personal Information

  • Name (for personalization)
  • Age (to confirm eligibility, 18+ only)
  • Email address or phone number (for account creation and login)

b. Meal & Nutrition Data

  • Meal photos you upload
  • Any notes or descriptions you add

c. Usage & Interaction Data

  • Features you use within the app
  • Preferences, interactions, and feedback you provide

d. Device & Technical Data

  • Device type, OS version, and app version
  • IP address and crash logs
  • Approximate location (based on IP, if permission is granted, used only to improve notification delivery)

e. Subscription & Payment Data

  • Subscription status (active, expired, canceled)
  • Transaction identifiers
  • Purchase history (plan type, renewal dates)

We do not collect or store your full payment details (such as credit card numbers). All payments are processed securely by Apple App Store or Google Play, and managed via RevenueCat.

2. How We Use Your Information

Your data helps us:

  • Provide meal-based insights and suggestions
  • Track patterns to support healthy lifestyle changes
  • Manage subscription access and billing status
  • Improve app performance, fix bugs, and understand user behavior
  • Respond to support requests
  • Ensure compliance with age restrictions

We do not sell your data or use it for third-party advertising.

3. Data Storage & Security

  • All data is stored securely in encrypted cloud infrastructure (Firebase).
  • Subscription and billing data are managed via RevenueCat and the app stores.
  • Access to your data is limited and protected by authentication protocols.
  • You can request data deletion at any time by contacting us at 📧 support@glucospike.ai.

Certain subscription or transaction records may be retained as required by law, accounting, or platform compliance.

4. Third-Party Services We Use

We partner with trusted platforms to deliver and improve the app experience:

  • Firebase – Authentication, database, analytics, and crash reporting
  • OpenAI API – To analyze meal content and generate contextual insights
  • OneSignal – For sending push notifications (may use approximate location if permitted)
  • Google Analytics – To understand app usage and performance trends
  • RevenueCat – Subscription management and purchase validation

Each of these services follows their own privacy policies and does not receive your personal information beyond what is required for functionality.

5. Location and Tracking

  • We do not collect or use precise GPS location.
  • If you allow notifications, approximate location (city-level via IP) may be used to optimize message delivery.
  • We do not use this data for tracking, advertising, or profiling.

6. Children’s Privacy

GlucoSpike AI is intended for users aged 18 and above.
We do not knowingly collect data from minors. If such data is discovered, we will delete it promptly.

7. Your Rights

Depending on your region, you may have the right to:

  • Access or correct your data
  • Request deletion of your account and data
  • Withdraw consent at any time

To exercise these rights, contact us at:
📧 support@glucospike.ai

8. Policy Updates

We may update this Privacy Policy from time to time.
Changes will be posted here with an updated “Last Updated” date.

9. Contact Us

If you have any questions, feel free to contact us:
📧 support@glucospike.ai

Disclaimer: GlucoSpike AI is intended for informational and educational purposes only. It does not provide medical advice, diagnosis, or treatment. The app’s predictions and suggestions are based on general nutritional guidelines and AI analysis, and should not replace guidance from a qualified healthcare professional. Always consult your doctor before making health or dietary changes, especially if you have a medical condition.