Privacy Policy

Last Updated: March 20, 2026

GlucoSpike AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and website (the "Services").

1. Information We Collect

We collect the following types of data to operate and improve the GlucoSpike AI experience:

a. Personal Information

  • Name (for personalization)
  • Email address or phone number (for account creation and login)

b. Meal & Nutrition Data

  • Meal photos you upload
  • GlucoSpike Scores and meal analysis results
  • Meal history and logs
  • Any notes or descriptions you add

c. Usage & Interaction Data

  • Features you use within the app
  • Preferences, interactions, and feedback you provide
  • Push notification interactions
  • Newsletter subscription status and email engagement (opens, unsubscribes)

d. Device & Technical Data

  • Device type, OS version, and app version
  • IP address and crash logs
  • Approximate location (based on IP, if notification permission is granted, used only to improve notification delivery)

e. Subscription & Payment Data

  • Subscription status (active, expired, canceled)
  • Transaction identifiers and purchase history (plan type, renewal dates)

We do not collect or store your full payment details such as credit card numbers. All payments are processed securely by Apple App Store or Google Play, and managed via RevenueCat.

2. How We Use Your Information

Your data helps us:

  • Provide meal-based insights, GlucoSpike Scores, and suggestions
  • Track patterns to support healthy lifestyle changes
  • Manage subscription access and billing status
  • Improve app performance, fix bugs, and understand user behavior
  • Send meal reminder push notifications (user-controlled within the app)
  • Send a weekly or bi-weekly educational newsletter via email (you may unsubscribe at any time)
  • Respond to support requests

We do not sell your data or use it for third-party advertising.

3. Data Storage & Security

  • All data is stored securely in encrypted cloud infrastructure (Firebase)
  • Subscription and billing data are managed via RevenueCat and the app stores
  • Access to your data is limited and protected by authentication protocols
  • You can request data deletion at any time by contacting us at support@glucospike.ai
  • Certain subscription or transaction records may be retained as required by law, accounting, or platform compliance

4. Third-Party Services We Use

We partner with trusted platforms to deliver and improve the app experience:

Service

Purpose

Firebase

Authentication, database, analytics, and crash reporting

Google Gemini API

Meal photo analysis and GlucoSpike Score generation

Google Analytics

App usage and performance trends

OneSignal

Meal reminder push notifications (may use approximate location if permitted)

RevenueCat

Subscription management and purchase validation

Buttondown

Educational newsletter delivery (email address used solely for this purpose)

Each of these services follows their own privacy policies and does not receive your personal information beyond what is required for functionality.

5. Location and Tracking

  • We do not collect or use precise GPS location
  • If you allow notifications, approximate location (city-level via IP) may be used to optimize message delivery
  • We do not use this data for tracking, advertising, or profiling

6. Children's Privacy

GlucoSpike AI is intended for users aged 18 and above. We do not knowingly collect data from minors. If we become aware that a user is under 18, we will take steps to delete their data promptly. If you believe a minor has created an account, please contact us at support@glucospike.ai.

7. Your Rights

Depending on your region, you may have the right to:

  • Access or correct your personal data
  • Request deletion of your account and data
  • Withdraw consent at any time
  • Lodge a complaint with a relevant data protection authority (where applicable)

To exercise these rights, contact us at: support@glucospike.ai

8. International Users

GlucoSpike AI is used globally. By using the app, you consent to your data being processed in India and/or the United States, where our infrastructure is hosted. We take reasonable steps to ensure your data is treated in accordance with this Privacy Policy regardless of where it is processed.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted here with an updated "Last Updated" date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions, feel free to contact us:

Email: support@glucospike.ai

Disclaimer: GlucoSpike AI is intended for informational and educational purposes only. It does not provide medical advice, diagnosis, or treatment. The app's insights and scores are based on general nutritional guidelines and AI analysis, and should not replace guidance from a qualified healthcare professional. Always consult your doctor before making health or dietary changes, especially if you have a medical condition.