Terms of Use

Last Updated: May 26, 2026

Welcome to GlucoSpike AI (ā€œweā€, ā€œourā€, or ā€œusā€). These Terms of Use govern your use of our mobile application and website (the ā€œServicesā€). By accessing or using GlucoSpike AI, you agree to these Terms.

If you do not agree with any part of these Terms, please do not use our Services.

1. Eligibility

You must be at least 18 years old to use GlucoSpike AI. By using the app, you confirm that you meet this age requirement. We do not knowingly permit use by individuals under 18.

2. Account Registration

To access the Services, you may need to create an account. You agree to:

  • Provide accurate, current information (such as name and email address)
  • Keep your login credentials confidential
  • Notify us immediately at support@glucospike.ai if you suspect unauthorized use

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Use of the App

GlucoSpike AI is intended for informational and educational purposes only. The app analyzes meal photos to provide food-related insights and a GlucoScore (1ā€“10), where a higher score indicates a better meal choice for blood glucose management. The app also includes a barcode scanner that evaluates packaged food products.

The app does not:

  • Offer medical advice
  • Predict or diagnose any health condition
  • Replace professional guidance from doctors, nutritionists, or healthcare providers

You are solely responsible for how you use the information provided by the app.

Communications: By creating an account, you may receive meal reminder notifications (which you can control within the app) and a weekly or bi-weekly educational newsletter (ā€œBeat the Spikeā€) delivered via email. You may unsubscribe from the newsletter at any time using the unsubscribe link in any email.

4. User Content & AI Processing

You retain ownership of photos, meal logs, and notes you upload.

AI Processing: Meal photos and behavioral context from your onboarding quiz are transmitted to Googleā€™s Gemini API for AI analysis. This processing is necessary to generate GlucoScores, nutritional estimates, and meal insights. As of the date of these Terms, Googleā€™s Gemini API does not use API inputs to train its models by default (subject to Googleā€™s enterprise API terms, which may change). No medical conditions, diagnoses, medications, or clinical data are sent to the AI system.

Barcode Scans: Product scan data is processed ephemerally and is not stored in your account.

You agree not to upload:

  • Inappropriate, offensive, or unlawful content
  • Photos containing personally identifiable information of others without their consent

5. Prohibited Conduct

You agree not to:

  • Reverse engineer, copy, or resell any part of the app
  • Use the app for commercial purposes without written consent
  • Violate applicable laws or regulations while using our Services
  • Attempt to circumvent subscription access controls

6. Intellectual Property

All content, branding, and technology used in GlucoSpike AI (except user-uploaded content) are our property or licensed to us. You may not reproduce or use them without our written permission.

7. AI Transparency & Limitations

GlucoSpike AI uses Google Gemini to generate GlucoScores and nutritional analysis. You acknowledge that:

  • GlucoScores are AI-generated wellness estimates, not clinical measurements
  • Results may vary based on actual portion size, preparation method, and individual physiology
  • The AI has no knowledge of your personal medical history, diagnoses, or medications
  • The app is not a substitute for a continuous glucose monitor (CGM), a registered dietitian, or your healthcare provider

You are interacting with an AI system each time you receive a GlucoScore or product scan result.

8. Subscriptions, Payments, and Billing

Required Subscription: GlucoSpike AI requires a paid subscription to access its Services.

Free Trial: A 7-day free trial is available. At the end of this trial, your subscription will automatically convert to a paid plan unless canceled before the trial expires.

Billing: Subscriptions are billed through third-party platforms (Apple App Store, Google Play) and managed via RevenueCat. By purchasing a subscription, you agree to the payment terms of the respective platform.

Auto-Renewal: Subscriptions automatically renew at the end of each billing cycle unless canceled in advance. Charges are made according to the platformā€™s policies.

Cancellations: You may cancel your subscription at any time via your App Store or Google Play account settings. Deleting the app does not cancel your subscription.

Refunds: All refunds are handled by Apple or Google in accordance with their respective policies. We cannot issue refunds directly. See our Refund Policy for full details on how to request a refund and what to expect.

Price Changes: We may adjust subscription pricing from time to time. You will be notified in advance, and continued use after changes constitutes acceptance of the revised pricing.

9. Termination

We reserve the right to terminate or restrict your access if you violate these Terms, misuse the app, or engage in harmful behavior. You may also delete your account at any time via Settings ā†’ Account ā†’ Delete Account within the app.

10. Disclaimer of Warranties

GlucoSpike AI is provided ā€œas-isā€ without warranties of any kind. We do not guarantee that the app will be error-free, always available, or perfectly accurate. Use the app at your own discretion.

11. Limitation of Liability

To the maximum extent permitted by law:

  • GlucoSpike AI and its team are not liable for any indirect, incidental, consequential, or punitive damages, including but not limited to loss of health outcomes, lost profits, data loss, or business interruptions.
  • The app provides informational and educational insights only. We do not guarantee accuracy, completeness, or health outcomes from using the Services.
  • Health Disclaimer: The app does not provide medical advice. Always consult a qualified healthcare provider before making dietary, lifestyle, or medical decisions.
  • Financial Disclaimer: Subscription fees are paid for access to premium features. We do not guarantee specific results such as weight loss, reduced blood sugar, or improved health markers.
  • Jurisdictional Limits: Some regions may not allow exclusion of certain liabilities. In such cases, our liability is limited to the maximum extent permitted by applicable law and shall not exceed the amount you paid for the Services in the last 12 months.

12. Indemnification

You agree to indemnify and hold harmless GlucoSpike AI, its affiliates, employees, and partners from any claims, damages, or expenses arising from your misuse of the app or violation of these Terms.

13. Privacy

Please review our Privacy Policy to understand how your data is collected and used.

14. Changes to These Terms

We may update these Terms from time to time. Continued use of the app after changes means you accept the revised Terms. We will notify users of material changes where required.

15. Governing Law

These Terms shall be governed by and construed under the laws of the State of Delaware, United States of America, without regard to its conflict of law principles.

Note: GlucoSpike AIā€™s incorporation in Delaware is currently in progress. Until such incorporation is completed, these Terms shall be deemed to apply between the user and the operator based in India, in accordance with applicable Indian laws.

16. Contact Us

For questions or concerns about these Terms, please contact us:

Email: support@glucospike.ai